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Jorgenson Companies is a BBB Accredited Industrial Equipment Supplier in Salt Lake City, UT Chamber of Commerce

Frequently Asked Questions

This FAQ isn’t intended to be comprehensive. For answers to your specific questions, call a material handling experts on our customer service line at (800) 952-0151.

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What is Material Handling?

Material Handling is the movement, storage, control and protection of materials, goods and products throughout the process of manufacturing, distribution, consumption and disposal. The focus is on the methods, mechanical equipment, systems and related controls used to achieve these functions. The material handling industry manufactures and distributes the equipment and services required to implement material handling systems. Material handling systems range from pallet rack and shelving, to conveyor systems and Automated Storage and Retrieval Systems

Do you sell used equipment?

Yes, we have a huge selection of used material handling products.

Do you stock any products?

Yes, Jorgenson Material Handling stocks a variety of products throughout North America.

How do I order?

You can order online by using our online catalog, quote or partner web sites (schoollockers.com, buyusedlockers.com) 24 hours a day. please allow 24 hours for quotes responses.

Do you buy used Material Handling products?

Yes, call our buyers at (800) 952-0151 during business hours and they can give you a quote either by phone or email. Send us a description, quantity and photos of what you would like to sell. Your equipment will be inspected in the order that it was received. If the description you provided is accurate, we will mail you a check or you may pick it up in person at our main office. If we find that the condition of your equipment is not as you described, we will contact you, modify our offer and explain the reason for doing so. If we do not reach an agreement, we will return your equipment at your expense.

What services do you offer?

We offer a variety of services including.
  • Consulting
  • Design & Layout
  • Installation
  • Relocation & Asset Recovery
  • Engineering & Technical Support

Do you offer installation services for your products?

Yes, we have crews throughout the U.S. that offer quality installation at really great prices

How are products delivered?

The range of delivery can be from UPS to LTL, depending on the size and weight of the products being shipped.

What is your return policy?

Qualifying products may be returned within 30-days of our invoice date with a signed Returned Goods Agreement. All returns must be shipped prepaid (by the customer), in their original packaging. Issuance of credit and/or refund is subject to our inspection. Some returns will be subject to restocking fees.

Do you sell to other dealers?

Yes, our wholesale program is available. for more info click here.

How do I match the brand I currently have?

You can call or email one of our experts’ pictures of the product and we can identify the brand or style of product.

What is the most common type of pallet rack?

Teardrop style is the most common pallet rack but, we also have available the New style as well.

Are there discounts for purchasing multiple?

Yes, typically the more you buy the better the discount.

Do you have a catalog?

Yes, you can view it online or may request a printed copy here.

What kind of benefits do I get if I buy online?

We’ve designed our site to be simple, straight forward and user friendly.  We want it to be easy for you to find and order the material handling products you are looking for and for you to have the flexibility of shopping 24 hours a day, 7 days a week.

Where are you located? Can I pick up my order?

Our main office and warehouse is located in Utah, and you have the option of picking up your order from our location.

How much can I save by purchasing used?

Buying used usually saves about 15%-25%

What forms of payment do you accept?

We accept cash, checks, VISA, Master Card, and American Express.  We also accept Government Purchase Orders and GSA orders. 

How do I know what products and sizes I need

Most people do not buy material handling equipment every day. Most are not familiar with all the options available.  We are here to assist you in every way we can. We can design, outfit or install just about any system for any business there is.  Our salespeople are experts on what products will work best for your specific need and are more than happy to assist you in choosing the various products and options available. We will work within your budget and suggest materials that allow you to update and modernize your operation for your home or business.

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